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Terms of Service

Last updated: February 2026

1. Acceptance of Terms

By accessing or using Ultragrip ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, you must not use the Service. These terms apply to all visitors, users, and others who access the Service, including the website at ultragrip.dev and the Ultragrip desktop application.

2. Description of Service

Ultragrip is a desktop application and associated platform that transforms a standard gamepad into an ergonomic development interface. The Service provides gamepad-based input mapping, AI workflow integration, and voice control features designed to reduce repetitive strain and improve developer productivity.

The Service is a productivity tool and is not a medical device. While Ultragrip is designed with ergonomics in mind, it does not prevent, diagnose, or treat any medical condition. Users experiencing pain or discomfort should consult a healthcare professional.

3. Account Registration and Security

To access certain features of the Service, you may be required to create an account using a valid email address. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorised use of your account.

4. Software Licence

Subject to these Terms, Ultragrip grants you a limited, non-exclusive, non-transferable, revocable licence to download and use the desktop application on devices you own or control, for personal or professional use. This licence does not include the right to:

  • Copy, modify, or distribute the application or any part thereof
  • Reverse-engineer, decompile, or disassemble the application
  • Remove or alter any proprietary notices or labels
  • Sublicence, lease, or lend the application to third parties

5. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You must not:

  • Use the Service in any way that violates applicable laws or regulations
  • Attempt to gain unauthorised access to the Service, other accounts, or computer systems
  • Use automated tools, bots, or scrapers to access the Service without prior written consent
  • Interfere with or disrupt the integrity or performance of the Service
  • Use the Service to circumvent security measures of other software or systems
  • Reproduce, distribute, or create derivative works of the Service itself

6. Payment and Billing

Ultragrip may offer both free and paid tiers. If applicable, paid subscriptions are billed on a recurring basis. All payments are processed securely through Stripe. Prices are displayed on the platform and are subject to change with reasonable notice.

You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period, and no refunds will be issued for partial periods.

7. Intellectual Property

The Service, including its design, source code, features, and underlying technology, is the property of Ultragrip and is protected by intellectual property laws. The software licence granted to you does not transfer any ownership rights.

8. Third-Party Services

The Service may integrate with or link to third-party services, including AI providers, code editors, and authentication services. Your use of such third-party services is governed by their respective terms and privacy policies. Ultragrip is not responsible for the availability, accuracy, or practices of any third-party services.

9. Disclaimers

The Service is provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied. We do not warrant that the Service will be uninterrupted, error-free, or compatible with all hardware configurations.

Ultragrip is not responsible for any damage to your hardware, software, or data resulting from the use of the application. The Service interacts with gamepad input devices and system-level APIs, and compatibility may vary across operating systems and hardware configurations.

10. Limitation of Liability

To the maximum extent permitted by applicable law, Ultragrip and its operators shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from your use of or inability to use the Service.

Our total aggregate liability for any claims arising from or relating to these Terms or the Service shall not exceed the total amount you paid to us in the twelve (12) months preceding the claim, or one hundred euros (€100), whichever is greater.

11. Indemnification

You agree to indemnify and hold harmless Ultragrip, its operators, affiliates, and their respective officers, directors, and employees from any claims, damages, losses, or expenses (including reasonable legal fees) arising out of your use of the Service, your violation of these Terms, or your violation of any third-party rights.

12. Termination

We may suspend or terminate your access to the Service at any time, with or without cause, and with or without notice. Upon termination, your right to use the Service and the desktop application ceases immediately, and you must uninstall the application. You may request a copy of your data before account deletion by contacting us.

13. Changes to These Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated through the Service or via email to registered users. Your continued use of the Service after such changes constitutes acceptance of the updated Terms.

14. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of Spain. Any disputes arising from or relating to these Terms or the Service shall be submitted to the exclusive jurisdiction of the courts of Bilbao, Biscay, Spain.

15. General Provisions

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect. Our failure to enforce any right or provision shall not constitute a waiver of that right or provision. These Terms constitute the entire agreement between you and Ultragrip regarding the use of the Service.

Ultragrip is a product operated by AI Labs Group SL, a company registered in Spain with Tax ID B95988127 and registered address at Gran Via 1, Bilbao, 48001, Biscay, Spain.

16. Contact

If you have questions about these Terms, please contact us at legal@ultragrip.dev.